AI reception and lead capture for local service businesses
Tendlo answers website questions, captures enquiry details, and sends each lead straight to you through email and Telegram.
The offer stays narrow on purpose: answer common questions, capture the enquiry, and hand it off with enough context to follow up quickly.
The chatbot searches the business knowledge base before replying.
Name, contact, service need, location, urgency, and callback time land in Postgres.
n8n receives a clean webhook and fans out to email and Telegram.
The pitch is simple: Tendlo keeps basic enquiries moving when the owner is busy, closed, or away from the phone.
Ask the chatbot a real question from the sample FAQ, then leave a test lead to see the notification path fire.
Tendlo is built to collect only the details needed for a useful follow-up.
When you leave details in chat, Tendlo stores your name, contact details, request, and conversation context so the business can reply.
Calls handled by the AI receptionist may be transcribed or summarised to create a callback note. The assistant should disclose this at the start of the call.
Lead and call records are used for customer follow-up and service improvement. MVP retention is 12 months for leads and call summaries, 90 days for transcripts, and 30 days for raw webhook payloads.
Chat leads and completed voice calls appear here after the services write them to Postgres.